Shipping policy

Last updated: October 18, 2026

Where we deliver

We deliver within Sweden, to the EU, and to selected countries outside the EU.

The countries we currently deliver to are shown at checkout. If your country is not available, you are welcome to contact us at info@adelanteshop.se.

Shipping methods and cost

All orders are shipped with PostNord. Tracking is included when stated for the selected shipping option.

Delivery area	Shipping cost
Sweden	SEK 39
Sweden – free shipping	from SEK 249
EU	SEK 49
Europe outside the EU	SEK 49

The current shipping cost is always shown at checkout before you complete your payment.

Delivery time

Sweden: normally 3–5 business days.
EU: normally 5–8 business days.
Europe outside the EU: normally 5–10 business days.

For personalized shin guards, the estimated delivery time includes both production and shipping. Your shin guards are printed after your design has been submitted and approved, so they are not kept pre-made in stock.

The delivery time is counted from when the order has been paid and, for personalized shin guards, the design has been approved. Saturdays, Sundays and public holidays are not counted as business days.

During peak periods, around public holidays, or when customs processing is required, delivery may take slightly longer.

Accessories such as shin guard holders and shin guard bags are normally kept in stock and may be shipped faster. If your order contains both accessories and personalized shin guards, the order is normally shipped together once the full order is ready.

Orders outside the EU – customs and import charges

Orders shipped to a country outside the EU may be subject to local import VAT, customs duties, handling fees or other import-related charges.

These charges are not included in the product price or shipping cost paid to Adelanteshop unless otherwise clearly stated at checkout.

Any import charges are paid by the recipient and are determined by the authorities and/or carrier in the destination country.

Adelanteshop is not responsible for the amount of these charges or for delays caused by customs processing.

Orders within the EU are normally not subject to customs duties when shipped from Sweden.

Tracking

When a tracked shipment leaves us, you will receive tracking information. You can use the tracking number to follow the shipment with PostNord or the carrier handling the delivery in the destination country.

If you have not received any delivery information within five business days after the order should have been shipped, you are welcome to contact us.

Uncollected packages

Please collect your package within the time stated in the delivery notification.

Packages that are not collected may be returned to us. In such cases, we may charge costs for shipping, return shipping and return handling.

Personalized products cannot be resold in the same way as standard products. If a shipment has been returned, please contact us and we will assist you.

Incorrect delivery address

Please make sure that the delivery address is correct before completing your purchase.

If a shipment is sent to an incorrect address provided by the customer, additional costs for return shipping or reshipping may apply.

If you notice an error immediately after placing your order, contact us as soon as possible. If the package has not yet left us, we will try to update the address before shipment.

Damaged or lost package

If the package is damaged when you receive it, document the damage and contact us as soon as possible.

If a tracked package has not arrived and the tracking information has not been updated for several days, contact us. We will help investigate the shipment together with the carrier.