TERMS OF PURCHASE

These terms and conditions apply when you shop at Adelante Sweden AB via adelanteshop.se.

By completing an order, you accept these terms. We comply with mandatory Swedish consumer legislation. If any provision in these terms grants you fewer rights than the law provides, the law shall take precedence over the provision.

For purchases made on behalf of a company, association, or organization, special terms or a separate agreement may apply.

Adelanteshop is operated by Adelante Sweden AB, organization number 559504-3927.

Our contact details, address, and information regarding pick-up can be found at the top of the page.

You are always welcome to contact us if anything in the terms or your order is unclear.

We sell personalized soccer shin guards, shin guards with fixed designs, and complementary products.

We strive to ensure that product images, colors, dimensions, and descriptions represent the products as accurately as possible. However, colors may still appear differently depending on screens, lighting, printing techniques, and materials.

Minor differences in color, shade, cropping, or placement may therefore occur. We handle any discrepancy that affects the product's function or clearly deviates from what we have agreed upon as a claim.

When you place an order, we register the products, choices, and customer details that you have entered at checkout. We then send an order confirmation to the email address you have provided.

Please check the confirmation immediately and contact us as soon as possible if anything is incorrect. You are responsible for ensuring that your name, email address, delivery address, product selections, images, texts, and other order details are correct.

We may refuse or cancel an order in cases such as obvious pricing errors, technical faults, incorrect stock information, suspected fraud, or if we are unable to manufacture the ordered product. If you have already paid, we will refund the amount without undue delay.

When ordering a personalized product, you create the design yourself directly in the design tool on the product page. You are responsible for ensuring that images, names, numbers, text, spelling, cropping, placement, size, and other choices are correct before you approve the design and add the product to your shopping cart.

When you upload an image, logo, or other motif, you are responsible for ensuring that you have the right or permission to use the material. This applies, for example, to photographs, club emblems, illustrations, and other protected motifs.

By uploading the material, you give Adelante permission to use it only to the extent necessary to create, manufacture, and deliver your order. We reserve the right to refuse to produce motifs that are illegal, offensive, or clearly infringe on someone else's rights.

The preview you approve serves as the basis for production. In addition, all shin guards are marked with a miniature Adelante logo at the bottom edge. This marking is part of the product, cannot be opted out of, and is not shown in the preview, which only displays your own motif. Therefore, check both shin guards carefully before finalizing the design. If you discover a problem after placing the order, please contact us immediately, but changes cannot be guaranteed once production has begun.

When you upload an image, logo, text, or other material, you confirm that you have the right to use the material for the ordered product.

We use the material to communicate with you, create the design proposal, manufacture the product, and deliver the order. We do not use your images or personal design in marketing without first obtaining your permission.

We may refuse material that is illegal, offensive, threatening, discriminatory, or which we deem may infringe upon the rights of others.

All prices in the online store are stated in Swedish kronor including VAT, unless otherwise clearly stated.

Shipping and any other costs are shown before you complete the order. The final amount is displayed at checkout and in the order confirmation.

You pay using the payment methods available at checkout. The respective payment provider's terms and conditions may also apply to the payment, invoice, or credit itself.

We may change prices and offers for future orders. The change does not affect an order that we have already confirmed.

We currently deliver within Sweden.

The standard shipping cost is 39 SEK. We offer free shipping on orders of 349 SEK or more, unless otherwise indicated at checkout.

Normal delivery time is 3–5 working days unless otherwise stated on the product page or at checkout. For personalized products, the stated production and delivery time normally begins once we have received complete information and you have approved the design proposal. Your response time may therefore affect the total delivery time.

If your order is significantly delayed, we will contact you as soon as possible and assist you further based on the situation and your applicable rights.

When pickup is offered, we will notify you when your order is ready. Pickup must be made at the address and during the times we specify. You must be able to show your order confirmation when the order is collected.

You are responsible for collecting or receiving the shipment within the carrier's time limit and for ensuring that the delivery details are correct.

If a package is returned to us because it has not been collected, has been refused, or had incorrect address details, we may charge for the actual and reasonable costs of return, handling, and any new delivery.

For products that have not been personalized, we apply the statutory 14-day right of withdrawal. The period normally starts the day after you have received the product.

If you wish to withdraw from the purchase, you must notify us clearly via our digital withdrawal feature, the contact page, or email. Please provide your order number and the product you wish to return.

The right of withdrawal does not normally apply to products that we have manufactured according to your instructions or that have been given a clear personal touch. This means that shin guards with your own images, names, numbers, text, or other unique designs cannot normally be returned simply because you have changed your mind.

If you wish to cancel a personalized product, please contact us as soon as possible. If we have already carried out design work, purchased specific materials, or started production, we may charge for the actual and reasonable costs that the cancellation has caused.

Please contact us before returning a product. We will provide the return address and instructions for your specific order.

For returns based on the right of withdrawal, you are responsible for the return shipping costs. You are responsible for the product until we have received it and should therefore use a traceable shipping method.

The product must be sent back without undue delay and no later than 14 days from the date you notified us that you wished to cancel your purchase.

We will issue a refund without undue delay and no later than 14 days from the date we received your notification. We may withhold the refund until we have received the product or you have provided proof that it has been sent.

When returning an entire order, we will also refund the cost of our most affordable standard shipping option. Any additional costs for a more expensive delivery option will not be refunded.

If the product has been handled more than is necessary to inspect it, we may make a deduction for the depreciation in value caused by such handling.

If a product is defective, damaged, or does not correspond to what we have agreed upon, you should contact us as soon as possible.

State your order number, describe the problem, and please attach clear photos. Do not return the product before we have assessed the case and provided return instructions.

Once we have received the documentation, we will investigate what happened and get back to you with the next steps. Depending on the defect, we may, for example, correct the product, manufacture a replacement product, offer a price reduction, or refund the purchase.

If the complaint is approved, we will cover the necessary and reasonable shipping costs. We accept complaints regarding original defects for up to three years from the date you received the product.

We are not responsible for defects caused solely by incorrect information or incorrect material that you have provided, or by a design that you have approved with the error visible.

We are responsible for delivering the product according to the order and for the obligations that follow from mandatory Swedish consumer legislation.

We are not responsible for problems caused by you providing incorrect information, using the product in violation of our instructions, or causing the damage through accident, abnormal use, or lack of maintenance.

If manufacturing or delivery is affected by circumstances beyond our reasonable control, such as major transport disruptions, government decisions, strikes, war, fire, or natural events, we will inform you and attempt to limit the delay.

This section does not limit the rights you have under mandatory law.

Texts, product images, logos, graphics, designs, and other material that we own or have the right to use may not be copied, published, sold, or used commercially without our written permission.

This does not affect your rights to images and other material that you have uploaded yourself.

You may not use the website in a way that harms Adelante, other customers, or third parties, attempt to circumvent security features, or interfere with the functionality of the website.

We may update the terms and conditions when our business, our range, our services, or the legislation changes.

For your order, the version of the terms and conditions that was published when the purchase was made applies.

The date of the latest update is shown at the top of the page.

Swedish law applies to purchases from Adelante.

If you are not satisfied, we would like you to contact us first so that we have the opportunity to investigate the matter and try to resolve the issue together with you.

If we cannot reach an agreement, you may turn to the National Board for Consumer Disputes (ARN) when the matter meets the board's conditions. A dispute may also be tried by a competent Swedish court.

We participate in the ARN's review process.